Q:
I am considering buying your product. I noticed that many bloggers received The Ultimate Fruit Acid for free and the reviews all read the same. I want to buy this for melasma on my upper lip. Its not much but its the only discoloration on my face. I also want to use your product for scars on my legs. Would you recommend this for the body? Also is this beneficial only for new scars or new melasma? I have had scars and melasma for about 5 years now. Lastly, do you sell sample size or a trial size? I am not a fan of returns, I also want to know your return policy? Thanks for your help.
A:
Return Policy
How do I return an item?
We gladly accept returns or exchanges for any of Refresh Skin Therapy’s products and will issue a full refund upon receiving your items within 360 days of the PURCHASE date. All returns must be pre-approved by customer service.
Please follow the instructions below:
1. Contact our Returns Department at info@refreshskintherapy.com to ensure that you are able to return this item.
2. All shipping fees must be paid for by buyer and must include a tracking number. Inside the package, place a copy of the order details – we cannot locate your item by only a name.
3. Once we receive your returned product(s), we will issue your replacement or credit within 48 hours of item being marked as delivered by the carrier.
Please mail your package to:
Refresh Skin Therapy
30 Newbury St, 3rd fl
Boston, MA 02116
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